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Help Center

Help for venues

Help for venues

How do I change the log in details for my venue account

Who should I contact if I have an issue?

How to access the Venue Portal

How to sign up as an Operator on Tally Workspace

A site has closed down. How can I remove it off the platform?

A site has changed ownership. How can I remove it from our listings?

How do I add a new venue to my account?

I am trying to sign up as a Operator but it says my domain is already taken - how can I list my venue?

How can I add pictures?

How can I list my amenities?

What if my amenities are different for co-working clients and full-time office clients?

I've completed my listing, when will it go live?

How do I submit my venue to go live?

Where can I find previous invoices on the venue portal?

How Can I Share My Office Availability?

Operator Fees: What You Need to Know

Creating and editing a listing

What is a self-billing agreement?

Change or reset your password

How does auto approval work?

Cancellations and booking settings

How can a user amend their booking?

Do I get reminders for upcoming bookings?

Can I set a minimum/maximum duration for bookings made on Tally Workspace?

Booking requests being rejected automatically

Changes to our cancellation policies

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Office Rnd Integration

How do I set up the Office Rnd Integration?

How does the Office Rnd Integration with Tally Workspace work?

Which workspace types does the Office Rnd integration work with?

Are there additional commission fees or charges for using the Office Rnd Integration?

When a booking is created via Tally Workspace, is a user created as a drop-in on the OfficeRnD side?

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Nexudus Integration

How do I set up the Nexudus Integration?

How does the Nexudus Integration with Tally Workspace work?

Which workspace types does the Nexudus integration work with?

Are there additional commission fees or charges for using the Nexudus Integration?

When a booking is created via Tally Workspace, is a user created as a drop-in on the Nexudus side?

Can I configure a buffer time between bookings?

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Tips for optimising your listing

Recurring Bookings

How do I get more bookings?

Monthly Passes

Payouts and invoicing

When and how will I receive payment?

Booking issues

No record of a booking

Additional services/extras (e.g. catering)